Who we are
Our website address is: http://yourhomehelper.co.uk.
our Home Helper (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal information we collect from our clients (“you”, “your”). This privacy policy sets out how we use and protect any information that you provide to us when you use our services.
We may collect and process the following information about you:
- Personal information such as your name, address, telephone number and email address
- Payment information such as your credit or debit card details
- Information about your property, such as the size and number of rooms
- Information about your cleaning preferences and requirements
- Information about any allergies or sensitivities to cleaning products
We use this information to:
- Provide you with our cleaning services
- Communicate with you regarding your booking and any changes or updates
- Process your payment and issue invoices or receipts
- Improve our services by understanding your preferences and requirements
We will not share your personal information with any third parties without your consent, except as required by law or to protect the rights, property or safety of Your Home Helper, our clients or others.
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, use, disclosure or destruction.
You have the right to request access to the personal information we hold about you and to ask for any inaccuracies to be corrected. If you wish to exercise this right, please contact us at info@yourhomehelper.co.uk
We may update this privacy policy from time to time by updating this page. You should check this page occasionally to ensure you are happy with any changes.
If you have any concerns about the way we handle your personal information, please contact us at info@yourhomehelper.co.uk
This privacy policy is in accordance with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).